DIY Samsung washing machine repair: analysis of popular breakdowns and repair tips

Owners of home appliances from a famous South Korean brand will be interested to know how a washing machine is repaired Samsung with your own hands. Unfortunately, breakdowns and malfunctions occur with any household appliance, regardless of its price segment. You need to know how to eliminate them competently and in a timely manner.

In the article we have proposed, all typical types of breakdowns and ways to deal with them are analyzed in detail. The process of disassembling the unit and replacing damaged parts or assemblies is described in detail. We will introduce you to the decoding of error codes that the self-diagnosis system of Samsung machines warns about.

Characteristics of Samsung washing machines

First, you should familiarize yourself a little with the main features of these machines. Firstly, it is a stylish design.

Stylish appearance of the Samsung machine
The appearance of Samsung devices is always elegant. It is recognizable at first sight, and this indicates a responsible approach to design and high quality assembly

Secondly, this is the original drum design. Modern modifications washing machines Samsung are equipped with a fundamentally new technical solution - a drum Diamond Drum.

It refers to an innovative type of honeycomb drum with a surface covered with many convex pyramids and small holes for water into which the fabric is not pulled in.

Thanks to this design, a gentle washing regime is ensured.These drums can be very spacious - with a load of up to 12 kg of laundry, depending on the model of the machine.

Thirdly, heaters with double ceramic coating, which are not covered with scale, are worthy of attention, as well as inverter a motor attached directly to the drum in some versions.

In addition, interesting functions Fuzzy Logic And Smart Checkresponsible for the correct calculation of the washing mode depending on the amount of laundry loaded, as well as for diagnosing various machine malfunctions.

Washing machines controlled by smartphone
The appearance of Samsung devices is always elegant. It is recognizable at first sight, and this indicates a responsible approach to design and high quality assembly

The number of washing programs depends on the model of the washing machine. Even the simplest modifications are equipped with all the necessary set of programs, and new models have a washing mode called ECO Bubble – with the help of air bubbles, laundry is easier to wash even in cold water.

Spin characteristics
Samsung washing machines can provide spin speeds of 800, 1000, 1200 and 1400 rpm, but at the same time produce little noise, unlike machines of other brands (according to customer reviews)

If the car is marked W.F., then this means that this model is front-loading, and if its name contains the abbreviation W.D., this means that the machine is equipped with a built-in dryer.

But for branded cars Samsung There is also one small drawback - their instability to voltage surges in the network, which is important in our Russian reality.

When the voltage becomes either too high or too low, a control system called Volt Control simply turns off the washing mode to resume it immediately after the mains voltage has stabilized. This is not always convenient, so it is better to connect the washing machine through a voltage stabilizer.

Standard type machine design
The structure of a standard type machine: the diagram shows all the main parts of the body and rear part. The designs and operating principles of machines of different brands are similar (+)

After a brief introduction to the parameters of this brand, let’s move on to considering the main breakdowns.

Typical breakdowns of household units

To understand the problem that has arisen, you need to consider the most common of them and the reasons for their occurrence.

Here is a list of common problems:

  • Water is not filling into the tank of the machine - this means that the heating element, or the inlet valve, or drain pump, or the pressure switch may not work;
  • The machine does not turn on – the hatch is not closed very tightly, the locking system or the “Start” button does not work, there is a break in the power cord, poor contact. It could also be more serious problems, such as a breakdown of the heating element or motor;
  • The drum does not rotate when the motor is running – torn drive belt, bearings or motor brushes are worn out. It is possible that a foreign object has gotten into the gap between the drum and the tank;
  • Water does not drain – this problem means there is a blockage in the drain hose, or in washing machine filter, or in the sewerage system;
  • The car hatch won't open – the locking system is faulty or the handle is damaged;
  • Water leak – occurs when seams or parts of the machine depressurize, as well as leakage of the drain hose or pump;
  • Self-draining water – if the water drains before it has yet accumulated, then this is either a connection problem or a malfunction of the control system;
  • Problems with spin – the “Spin off” button does not work, there are problems with the drain or with the electric motor of the washing machine;
  • Unusual washing sounds – bearings and oil seal are worn out. They will have to be replaced, and the drum may also need to be replaced;
  • Big vibration may be caused by a large amount of laundry loaded or improper installation of the appliance;
  • Problems with the control system – the terminals on the buttons have oxidized or the contacts have shorted due to water ingress.

Next, we will consider methods for repairing them with your own hands, because it is not always possible to call a specialist. And for this you need to have a set of necessary tools.

Samsung washing machine front type
A list of the most common problems that occur with a Samsung washing machine can be found in the manual supplied with the product by the manufacturer. There you can often find a solution to the problem.

Before starting repairs, you need to make sure that all the tools from this list are available:

  • flat and Phillips screwdrivers or screwdriver;
  • set of wrenches;
  • pliers, pliers, nippers;
  • tweezers – elongated and curved;
  • powerful flashlight;
  • long-handled mirror;
  • soldering iron;
  • gas-burner;
  • small hammer;
  • knife.

In addition to the tools listed, you may need a magnet for pulling out small metal objects caught inside the machine, a long metal ruler for aligning the drum, a multimeter or a voltage indicator.

Washing machine repair tools
A set of the most necessary repair equipment will be needed to carry out repair operations accessible to the home craftsman.Most of the tools can be found in the household, the rest can be borrowed from friends

But that’s not all; in addition to the necessary set of devices, you will need to purchase the following consumables for repairs:

  • sealant;
  • Super glue;
  • insulating resin;
  • materials for soldering - rosin, flux, etc.;
  • wires;
  • clamps;
  • current fuses;
  • rust remover;
  • electrical tape and tape.

Sometimes multimeter not needed, just turn on the machine and select the mode with high water temperature. Based on the operation of the apartment electric meter, it can be easy to understand whether power is supplied to the heating element.

Device disassembly sequence

If you are a beginner, we can advise you to use a camera to shoot a video or photograph the work process, so as not to confuse the sequence of actions and then assemble the machine correctly.

There are several important rules to remember that must be followed before starting repair work:

  • it is necessary to drain all the water from the machine;
  • before disassembling the washing machine it is necessary (!) to turn off the power to the device;
  • choose a bright and spacious place for repairs.

If the unit cannot be moved to a convenient location, then maximum illumination of the workplace should be ensured.

The first step is to remove the top panel of the washing machine.

Removing the top panel of the washing machine
Removing the top panel is not difficult - just unscrew the two screws on the back of the case, move the cover back a little, then lift and remove it

The second step is to remove the container for powders; this is not difficult to do. Next you need to remove the cuff from the hatch. Caution is needed here. Use a screwdriver to pry up the locking collar, remove it, and then remove the O-ring.This must be done carefully, trying not to tear the soft rubber.

Removing the rubber hatch seal
Carefully remove the O-ring - the main thing is not to damage it through carelessness. You can push the cuff inside the drum - it will be safe there

Now it's the turn of the control panel. In order to remove it, you need to unscrew two screws on the front of the panel and another one located on the right.

Removing the control panel
Then you should carefully separate the control unit from the housing and set it aside. The control panel can also be removed after removing the cuff from the loading hatch

Next, you can begin dismantling the lower front panel. By pulling the latch lever, we separate the base part of the facade - access to the drain filter and the hose for the emergency filter is open. Now you can remove the front panel by unscrewing the eight mounting screws. Are opening heating element and a drain pump.

If the repair process requires removing the tank and drum, we advise you not to do it alone. Be sure to involve an assistant in this matter. Before removing the tank, you need to turn off the power to the heating element, disconnect all the pipes, as well as the electrical wiring from the motor.

To do this, you need to lay the machine on its side, then remove the 4 screws on the bottom cover. The engine is opened with a counterweight fixed with shock absorbers.

Disconnect the wiring from the connectors. Here it is important to remember what is connected to what, so before disassembling it is advisable to photograph everything, so that later you can repeat everything exactly as in the picture.

Dismantling the machine tank
Let's start dismantling the tank. First you need to remove the bolted counterweights, and then the springs, and unfasten the shock absorbers. Only after this can you, together with an assistant, remove the tank from the machine body

But all that remains is to disconnect the drive belt from the engine. To do this, simply remove the belt from the pulley.Remember that when putting on the belt, you should first put the drive belt on the small drive pulley, then put it on the large driven pulley and align it with the center of the pulley.

Repairing machine damage Samsung

We present to you a diagram of the device, which will come in handy for repairs. The technical content of machines of different brands is approximately the same. If you have already had to deal with replacing spare parts for a washing machine, then it will be easier for you to cope with the next repair.

Diagram of parts of the washing machine's washing tank
List of components of the washing container: 1 – heating element (heating element); 2 – front part of the tank; 3 – front brackets, 5 pieces in total; 4 – heating element bracket; 5 – heating element spacers, 2 pcs.; 6 – screws, 3 pcs.; 7 – overlay; 8 – washer; 9 – screw; 10 – drum; 11 – sealing collar; 12 – rear part of the tank; 13, 14 – tank clamps, 9 pieces in total

Now you can start talking about certain types of breakdowns and how to repair them.

No. 1: unexpected stop during washing

The most common reason is insufficient water pressure. Then the machine stops, and to start it again, you need to turn it off and then turn it on again. If you have a lot of laundry loaded, in order for the machine to work, you just need to turn it off and remove the excess.

Diagnostics of a Samsung washing machine
All problems with the washing machine stopping during operation can be dealt with quickly enough if you correctly determine the cause, which is not related to the failure of parts of the equipment

If there is a break in the power cord or an initially poor contact in the power button, then the device periodically turns itself off. The machine may also stop if it is not level and there is some misalignment.

No. 2: difficulty getting water

To fix this problem, you should first check the water pressure in the plumbing system and also make sure that the valve supplying water to the machine is well open.

Cleaning the water supply system for the machine
If everything is in order, then you should check the filling valve, hose, and cleaning filter located at the inlet for debris and foreign objects.

You should know that the free end of the drain hose connected from below must be located at a height of more than 2/3 of the height of the device, otherwise water will immediately pour out of the machine.

No. 3: leakage from the unit

There are many reasons to explain this problem. Sometimes it is enough just to clean the powder container well - if it is clogged, water may simply leak out of it.

Emergency leakage of washing machine
The most common cause of flooding caused by a washing machine is a damaged or disconnected drain or fill hose. Leaks can also occur when connections become depressurized.

If, after checking these hoses, you are convinced that everything is in order with them, then the reason lies in the o-ring.

It is necessary to check the tightness of the seals, both in the door and in the connection of the filling hose. If they are worn out, they should be replaced. Then you need to check the drain pump and hose for any foreign objects stuck in them.

No. 4: breakdowns and wear of the heating element

Therefore, the washing water does not heat up. This happens for a reason failure heating elementA, but do not rush to change it - this may also damage the electrical wiring.

Therefore, you should carefully check the entire electrical circuit, as well as the contacts of the heating elementand with the help multimeter. If the tester shows the presence of voltage in the entire circuit, this means that heating element will still have to be replaced.

Dismantling the heating element of a washing machine
In order to remove the heater, you need to disconnect all the wires and sensors, and then unscrew the nut securing it, then remove the heating element

The place where the heater is installed should be thoroughly cleaned, only then can a new one be installed heating element.

No. 5: noise and vibration during operation

The most common cause of noise is improper installation of the machine. Because of this, the unit produces a strong hum when spin. To do this, the position of the machine must be leveled using a level.

But sometimes excessive noise can occur due to severe wear of the bearings. It is impossible to repair them - only change them. For an inexperienced repairman, this is a rather difficult task, because it may require sawing and subsequent gluing of a non-separable tank, behind which the bearing is located.

Therefore, if you are not confident in your skills, then do not take on this matter; it is better to call a specialist from the service center. But if your car's tank can be disassembled, then this task may be up to you. To do this, you need to remove the tank, then disassemble it by unscrewing the bolts and disconnecting the fastening latches.

Removing the bearing from its seat
The bearing must be removed using a special puller or hammer. We warn you that you need to use a hammer very carefully so as not to damage the parts.

After the bad bearing has already been removed, you should thoroughly clean the shaft, check whether it is worn out, and then only install new bearing.

Review toerror codes

In conclusion, here is a short list error codes, most often issued by the unit.

E1 – system error when filling water. This means that the required water level during filling is not reached within 20 minutes. Eliminated by turning off and then turning on the machine.

E2 – error when draining. Most often it occurs when the drain filter is clogged.

E3 – too much water. You don’t need to do anything; within 2 minutes the water is automatically drained.

E4 – too many things. Their weight does not correspond to the parameters of the machine. We need to extract the excess.

E5 – water heating does not work.

E6 – malfunction of the heating element.

E7 – malfunction of the water level sensor in the tank.

E8 – water heating does not coincide with the selected washing program. Most often due to problems with heating element-ohm.

E9 – water leakage or drainage detected more than 4 times.

DE, DOOR – bad blocking. Most often, the hatch door is not properly closed.

Conclusions and useful video on the topic

We bring to your attention a good video that you need to watch before you start replacing the bearing yourself.

The process of dismantling and replacing bearings:

What the disassembly process looks like:

Before starting self-repair, you should always correctly assess your own strengths and not take on work that is beyond your strength. But repairing a washing machine yourself is not very difficult; all you need is a little understanding of mechanics and electrical engineering, and also having the necessary tools and materials always at hand. You will succeed!

Would you like to tell us how you restored your Samsung washing machine with your own hands? Do you have valuable information on the topic of the article that is worth sharing with site visitors? Please write comments, post photos, ask questions in the block form below.

Visitor comments
  1. Elvira

    Most often, we had problems with the washing machine draining - my husband cleaned the filter and drain hose, as they sometimes became clogged. And recently it happened that when washing, the water even in the sink rose to the limit.And, in theory, it was supposed to go through the protective drain holes of the sink, but it flowed straight onto the floor. A couple of times I noticed that before the end of the wash, the timer was on one number for several minutes, as if it had frozen, but continued spinning.

    • Expert
      Evgenia Kravchenko
      Expert

      Hello. Well, this is definitely a blockage somewhere on the sewer drain line or its improper installation. Correct it, such a drain is not good for the washing machine.

  2. Svetlana

    I thought that a lot of noise and vibration was a feature of the popular model of our Samsung washing machine. And I went to the Internet for an answer. Here I learned that the noise occurs due to worn bearings. I couldn’t have fixed it myself, so they called a technician from the service center. I was also worried about error 5D, there was a lot of foam, and the drain filter got clogged several times.

  3. Hope

    The key icon is on on my car, what happened?

    • Expert
      Evgenia Kravchenko
      Expert

      Hello. You did not indicate the model of your washing machine. In general, if this icon lights up during washing on modern Samsung models, this means the door is normally blocked during washing. But if it is blinking, the problem may require contacting a service center and means one of the reasons:

      1. The lock is broken.
      2. Problems with the heating element.
      3. The pressure sensor is experiencing any difficulties in operation.
      4. Problems with the control module.

  4. Elena

    Thanks a lot!!! YOUR lessons are for our benefit!

  5. Alexander

    Thank you! Useful and practical. Everything was useful.

  6. Victor

    Hello! I ask for your advice! According to the wife, the pants with the gold chain in the pocket were washed (according to her, she is 90% sure that she “washed” the chain + they have already looked everywhere at home). Samsung wf8598nmw9. There is nothing in the filter except seeds. It is impossible to look through the drum holes, because... they are very small. I removed the heating element - the design of the tank does not allow us to see its bottom. The elastic band in front of the drum also does not fold back for viewing. It is problematic to do anything with wire, because... This is not a sock and the chain is not so easy to feel. There are no extraneous sounds. Because I'm not sure if the item is left in the tank until I want to take it apart (I feel like it's not an hour's work). What do you recommend besides the service center? Thank you in advance!

    • Expert
      Evgenia Kravchenko
      Expert

      Hello. I still advise you to look under the galoshes (seal). If it’s not there, unfortunately, either disassemble the machine or say goodbye to the chain. The likelihood that it floated away, especially if it was quite light and not very long, is too high. There is a small chance that there is something stuck in the drain hose, if there is a small elbow, it is not difficult to inspect.

  7. Olga

    Hello. Don't tell me what could be. It washes and rinses normally, the drum rotates. During the spin cycle, the drum does not spin up to the required speed, the numbers are 7 and 8, and then 14 lights up on the display and the water starts pouring into the machine again.

  8. Alexander

    When collecting water. The washing mode does not turn on.

  9. Arkady

    I'm asking for advice. My wife poured liquid soap (laundry soap diluted in water) into the powder container. And I forgot to turn on the machine. After some time, turning it on, the car started leaking. I looked at the container, there was water in it and it wasn’t leaving. What to do?

  10. Sergey

    Hello. During washing, the machine turns itself off. Tell me what the problem is. Model Samsung DIAMOND

    • Administration

      Hello. Does this display an error?

      • Ilya

        Good afternoon, I have the same problem with a similar machine. On the indicator, the modes are set as usual, but when starting up, after a few seconds you can hear the click of the relay and knock out the general machine. What is the testing sequence after switching on?

        • Administration

          Good afternoon.
          If the machine knocks out, then there is a short circuit somewhere. This can happen in a machine, for example, when the condensate content is high, the contacts begin to short out among themselves. It could be any relay that makes a click. There are other similar reasons:
          • Short circuit inside the heating element, that is, under the influence of water, the shell protecting the coil has corroded;
          • Oxidation of control board contacts;
          • Short circuit inside the motor or under the influence of flowing water, or the service life is reduced;
          • Short circuit on the contacts of the start button, which is used most often, hence rapid wear.
          It may turn out that the current strength of the machine does not correspond to the rating of the washing machine. You can check this simply - plug it into the outlet where the washing machine, electric kettle or iron is connected. If the machine is knocked out, it means that it needs to be replaced with a new one with a larger amperage.
          Often a short circuit occurs in the cord or plug of a washing machine.

  11. Albina

    Hello! Samsung washing machine. Problems with the control module. The indicators light up to show the pre-wash time. No fault code is shown. The washing mode dial rotates, but the readings do not change. Startup fails

    Attached photos:
    • Luda

      Hello, you didn’t get an answer, I have the same problem, I don’t know what to do???

  12. Nina

    Hello! I have a Samsung Eco bubble washing machine. The lock on the electronic display flashes red and not a single operation works; restarting it doesn’t help, the filter was cleaned, the door opens and closes?????

  13. Victor

    My Samsung WF8598NHW washing machine failed. I suspect that the engine on which I could only read the following failed: Electronic control motor HXGN21.16. It has 8 output pins. How can I use a tester or other method to check its performance? Thanks in advance for your answer.

  14. Olga

    Hello, my car is Samsung wf1802xey. During washing, there is an unpleasant electronic crackling sound, the sound is on the right behind the display, and now it also growls like a hippopotamus when it pours water, it seems to me. I paused it, it continued to roar, I unplugged it, and it still roared. I turn off the general water supply, it goes silent and plug it back into the socket, I unplug it, it starts to wash quietly, and then everything repeats. Tell me, I’m tired of washing things like this. Thanks in advance.

  15. Murodzhon

    Hello, I have a Samsung 6kg washing machine. You start it up and collect water, then water and powder are taken in and all actions suddenly stop, then after a certain time it starts beeping and after a while it appears on the E3 display. But I checked the engine grids are normal, please advise what to do, thanks.

  16. Victoria

    Tell me how to replace the water intake valve. Water flows continuously, even when the machine is unplugged. You just need to turn off the water

    • Valerian Vladimirovich

      Hello! Samsung Eco Bubble machine, the water shut-off valve does not work, the pressure is good, the power does not fit into the valve, water does not fill, the error code does not show... The filter is clean, what should I do - the machine is at the dacha - the specialists are far away...

  17. Anatoly

    My Samsung s832 starts up, pumps in water, drains but does not turn the drum for more than 15 years, maybe brushes? Did I clean the contacts?

  18. Oleg

    Hello! We noticed that our Samsung washing machine wf602u2bkwq stopped heating the water. Usually washed at 40 degrees. But somehow they set it to 60 and the glass still remained cold. We checked the consumption, at the time of washing (heating the water) it consumes not 2KW, but 70W. It does not give any errors. The instructions advised setting the heating to 95 degrees and after that the machine gave error HE1, the water also did not heat up. So what is the problem: in the heating element or in the sensor or board? How much could such a repair cost?

  19. Nikolai

    Good afternoon. I would like to consult with you. I have SAMSUNG DIAMOND 6 kg WF9592SQR. The problem is this: When you plug the plug into the socket, the machine in the panel knocks out, maybe it’s a heating element, or maybe something more serious.

  20. Alexei

    Just - I did the valve repair myself for the first time. Spent 2 hours. Problem is disassembling and CLEANING. Problem: dirty water. Checked everything works.

  21. Sergey

    Hello. Samsung EcoBubble crashed 6 kg. Turns on. Fills in water. The drum does not start. When the time is up, it drains the water on its own. What could it be? How serious is the problem? Should I call a professional?

  22. Sergey

    Fixed it. The most common fault is the contact theory.Gently move the wires in the connectors, reconnect the connectors themselves, checking the lamellas, move the harnesses slightly and you will be happy.

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