Errors in Baltgaz gas boilers: fault codes and troubleshooting methods

BaltGaz is an exemplary brand that produces comfort and premium level gas appliances with a high class of reliability.All of them are equipped with high-tech functions and protection, and have a large number of accessories and spare parts. But just like any other devices of this type, boilers from the Baltgaz company may develop malfunctions over time. Fortunately, for the convenience of diagnosing emerging problems, they have the function of automatically recognizing system weaknesses and errors in Baltgaz gas boilers are displayed on the display in the form of alphanumeric codes.

Programmed diagnostics using sensors helps to quickly identify weak areas of devices and eliminate malfunctions immediately as they arise.

Do you want to know how to understand these codes, which will seem completely incomprehensible to many? We will help you and tell you what these letters and numbers are and how to correctly decipher the codes of BaltGaz gas boilers.

BaltGaz boiler errors

Deciphering error codes for Baltgaz Turbo gas boilers can be found in any operating instructions. However, if your manual is lost, damaged, or there is some other reason why you cannot look at it, use our recommendations.

You should not fix errors that require intrusion into areas of the boiler subject to warranty repair before the boiler warranty expires, otherwise you will be denied free service

Let us immediately note that only those errors that you can deal with without disassembling the boiler or changing spare parts can be corrected independently.

Repair of gas-using equipment has the right to be carried out only by an employee of the gas service or the company with which the agreement is concluded. maintenance agreement gas equipment.

Problem No. 1 - difficulties with ignition

If you see on the display error E01 - this means that you have problems igniting the boiler. The ionization sensor, which monitors the ignition control, signals you about this. You yourself already guessed that there was a malfunction when an attempt to ignite the device did not bring results. But with the help of an error, you can identify possible causes.

No fuel is supplied to the burner at all. You should look to see if the shut-off valve on the pipe is closed and, if so, turn it to the “open” position. When starting the device for the first time, do not forget to first bleed the air from the system.

Pay attention to the recommended pressure - 18-20 mbar. If everything is in order on the line, test the pressure adjustment on the injectors according to the operating instructions for the device.

Another common cause is a broken gas valve, and in the event of such an incident, the element should be replaced.

E01 is often observed when the ionization electrode that performs ignition malfunctions. It may be dirty (wipe and degrease) or defective.

The cause of problems with ignition may be an incorrect distance between the ionization electrode and the burner, which is easy to install and correct the distance (3+1 mm)

When there is a problem with the gas valve coils, this indicates a possible short or open that will require valve replacement. But it can also start to stick.

If the ignition power is unsatisfactory, use the settings to correct it.

A clogged burner block requires cleaning, instructions for which are usually in the manual.

If the ignition transformer is faulty, you should consider replacing the electronic board. The same applies if it breaks. But if the board sees combustion, but in fact there is none, you need to inspect the ionization electrode, or rather its wiring, for damage or a possible break.

The boiler also contains such an element as a thermal relay. This is an overheat sensor. If its operation is disrupted, ignition will be impossible, so it is necessary to carefully check the electrical circuit and all contacts.

Error E01 is accompanied by K1. That is, after correcting the malfunction, it must be pressed. It has 2 functions - selection of information mode and manual reset function (RESET) of the lock.

E02 indicates that a false combustion indication has been made due to blocking. The boiler does not work.

First of all, check the electrical circuit of the electrode and the contacts from its connection. If the element itself is faulty, it is recommended to replace it.

As with E01, an incorrect gap between the torch and the electrode can also cause an error to appear on the display. To eliminate it, the steps are similar - you need to set the gap (3+1 mm).

You should not rely only on instructions from the Internet if a boiler breakdown requires special knowledge. It is best to invite a specialist to diagnose and repair any problems that may arise.

If the grounding is broken or potential arises between ground and zero, E02 will “tell” you about it. The correction is logical, correct the grounding and remove the potential.

After the repair is completed, also press K1.

Error with code F02 is directly reported with error E02 and also indicates a stray flame.

This starts:

• violation in the chain communication of the electrodes;
• malfunction of electrodes;
• incorrect setting of the clearance distance between the burner and the electrode;
• poor grounding and potential between ground and zero.

This is a prerequisite for the appearance of error E02.

At E08, by the way, you don’t need to press K1. But the error is no less important in its significance. Let's look at what it signals and how to fix it. When this code occurs, the flame circuit fails, that is, its level goes beyond normal limits.

Let's look at the electronic board. The reason may lie in its malfunction.

As always, first of all we check all the contacts and the electrical circuit of the electrode, as well as the element itself and, if necessary, replace or clean it.

Then, you should check the gap between the burner and the electrode and, if necessary, set it to the optimal values ​​according to the passport (3+1 mm).

Designations: 1 - thermocouple, 2 - piezo electrode, 3 - igniter. The ignition unit is a device in which the igniter, thermocouple and spark/ignition plugs are secured. To ignite a flame in the boiler, it is necessary to maintain a gap of 3+1 mm between the ignition electrode and the burner

Error with code E09 indicates that the feedback of the gas regulator does not correspond to the commands coming from the electronic board of the device.

There may be 3 reasons:

1. Disturbances in the contacts and electrical circuit of the regulator.
2. Problems with the electronic board.
3. Damage to the regulator itself.

If you cannot diagnose and fix the problem yourself, call a service specialist.

Error E82 indicates frequent flame extinguishing.This usually happens in a row with short breaks. The problem may be a failure of the electronic control board, as well as in many other cases.

What can be done:

• completely replace the electronic board with a new one;
• try contacting a repair service;
• restart your heating unit, sometimes such problems are one-time and go away on their own.

There is another possible reason, and it lies in the settings when the minimum boiler power is set incorrectly.

Sometimes there is a random failure in the electronic module of gas boilers, which is registered as a system error. For almost every error, except for draft problems, leaks and power supply, you can simply try to restart the boiler. If the error repeats, then the boiler definitely needs repairs.

Here it’s even easier to correct the situation, just look at the manual and set up the boiler according to the manufacturer’s recommendations. If you don’t have your passport, you can download almost any instruction via the Internet.

Problem No. 2 - failures in the heat exchanger

Error with code E03 will not allow the boiler to work. Such malfunctions of Baltgaz gas boilers mean overheating of the coolant. This occurs due to a number of possible reasons. In general it looks something like this.

The safety thermostat is usually set at 105 degrees. As a result of an increase in temperature, the nozzle goes out, but the heat exchanger continues to heat up. If after 10 seconds the temperature rises beyond 105 degrees, a protective shutdown of the boiler will occur for a short time.

The overheating thermostat located on the outlet pipe of the primary heat exchanger will display its functions and send a signal to the control board.Therefore, if there is no effectiveness and the temperature drops to 100 degrees, an error will appear.

For example, you will see such a code when blockages appear in the heating system or filter, which must be cleaned to eliminate the error.

Do not forget to check the thermal relay, and if necessary, replace it or ensure its good contact with the control board.

Before eliminating possible malfunctions, you should carefully study the gas boiler diagram, which is in each passport. But in general, it is recommended to entrust global repairs to specialists, especially since such work cannot be carried out by law without special permission

Still haven't found the reason? Then pay attention to bypass valve, which may be faulty or incorrectly installed. It needs to be replaced, just as you need to change the pump or air bleed valve if the reason is their failure.

Failure and malfunction of the electronic control board fit many errors. Including this one. Accordingly, the board is usually replaced; it can be repaired in rare cases.

As with error E01, there may be a break in the electrical circuit of the overheating sensor. Pay attention to this possibility and inspect everything carefully. And, of course, don’t forget about the K1 button. In this case it is also relevant.

Error E70 also leads to blocking of work, and requires a subsequent reset to K1.

The error means recognition of the heat exchanger freezing, which mainly occurs during a prolonged power outage. The error is easily prevented by having uninterruptible power supply, but if you don’t have it, you will have to turn off the power supply to the device, turn off the gas supply to the pipe and then defrost the element.

When the coolant temperature in the heating system is less than +3 degrees, the pumping equipment will turn on for 3 minutes. When the boiler burner is running, it will turn off and will not be ignited. If, after this time, the coolant warms up by 1 degree, the boiler’s operation will be restored; if not, it will be blocked with an error message.

When propylene glycol is used as a coolant, the parameters must be set to zero for this function, according to the recommendations in the device passport.

Error with code F37 helps determine that the coolant pressure in the system is too low. And the first thing you need to do is measure it and correct it to the recommended value.

The pressure switch monitors the minimum coolant pressure and eliminates airiness in the heating system. If it breaks down or the connections are faulty, error F37 may appear on the display.

Other possible reasons:

• air jams;
• problem with the pressure sensor;
• The electrical circuit leading from the pressure sensor to the board is faulty.

As always, we check all the specified parameters and troubleshoot problems.

Problem #3 - incorrect traction

Errors with code E04 and E05, follow from blocking F23 and mean you have trouble with cravings. In order for the boiler to work correctly, as is known, it needs to provide good draft, which facilitates the removal of flue gases.

If they do not come out well, carbon monoxide will enter the room, which is very dangerous. In modern boilers this is monitored by special traction sensors and if it is not enough, they will send a signal to the board and the unit will automatically turn off.

First of all, the reason for such an error is in the chimney.If its diameter is unacceptable, or the device is installed incorrectly, is clogged, or ice has formed in it, of course, the traction will not be good. This is also affected by the length of the smoke exhaust pipe.

Elimination of errors E04 and E05 associated with the chimney system must be carried out according to the manufacturer’s recommendations. How to properly install a chimney pipe on a specific device can be found in the instructions for the gas boiler.

Of course, the solution here is obvious - replacing the chimney if necessary, or cleaning it, and deflector installation. But these are not all possible reasons.

Also, this error indicates problems with the pressure switch, most often, the closure of its contacts, which must be checked and, if necessary, replaced the pressure switch or connected correctly. If the pressure switch tubes are not sealed, replace them. Don't forget to inspect the electrical circuit as well.

If elements such as the fan and electronic board are faulty, replacement will most likely also be required.

Errors E04 and E05 differ in that in the first case the pressure switch is usually closed, and in the second it is jammed. And with E05, do not forget about the lock, which must be removed by pressing K1 RESET.

E06 value very similar due to blocking with E04 and E05. That is, there is also no traction.

The steps for checking and troubleshooting are still the same:

• check the electrical circuit and contacts (replace if necessary);
• inspect the fan;
• diagnose the pressure switch;
• ring the control board.

E07 — still no traction. But this time the problem with the fan occupies the main place in the symptoms.

When error E07 appears, it is recommended to carefully inspect the fan, all its connections, impeller, shaft and other elements. Unfortunately, most often the malfunction requires replacement of this part.

What problems can occur with this element:

• the control board is acting up (if necessary, it will have to be replaced);
• the fan breaks - damage, lack of lubricant for the shaft, clogging in the impeller;
• the electrical circuit is broken.

Well, don’t forget about unblocking K1.

Error with code F23 accompanied by a complete violation of traction, its absence. First of all, check the pressure switch and if it malfunctions, be sure to replace it. Then they look at all the electrical circuits and contacts, and then the main elements - the fan, the electronic board.

Problem #4 - electronics failure

E09 and F25 - this is always a replacement of the electronic board due to an error in its internal memory.

Be careful! On the Internet and in many regular stores they offer supposedly universal electronic boards for purchase. You should buy special ones designed for specific devices, and only in the absence of the necessary spare parts can you consider other options, and then under the supervision of a specialist

By the way, note that blocking does not occur, that is, you do not need to press K1 after eliminating the malfunction. But the boiler still does not function during the period after this malfunction is detected. F25 indicates a failure of the internal ROM and EEPROM memory.

E21 again associated with the electronic board and indicates an error in checking its components. Unfortunately, if there is a malfunction, you will have to change it; you can only hope that the problem is in the electrical circuit or contacts.

The good thing is that Baltgaz produces spare parts for its gas boilers and they are easy to purchase in regular or online stores.

F13 also called remote reset interlock. It is necessary to turn off the power supply to the device and restart it again after turning it on.

F22 indicates a voltage surge of 170 - 250 V. To restore the boiler’s operation, it is necessary to adjust the voltage.

In general, such work is difficult to carry out without any experience in handling gas-using equipment. It is best to call a technician from the service department or a specialist from the supplier's gas distribution department.

Problem No. 5 - irregularities in the temperature sensor

F31 And F32 — failure of the heating circuit temperature sensor.

The error may be temporary and after 5 seconds your boiler may resume operation again, but just in case, check for condensation on the sensor connector to the controller. If there is no moisture and the boiler does not start on its own, it is recommended to replace the sensor

F31 occurs due to breaks in the element connection circuit, when the sensor is no longer in contact with the electronic board or the temperature readings differ from the recommended parameters.

But there is another reason - a short circuit on the sensor if the temperature rises above the recommended one. To check, you need to measure the resistance of the element, and all the specified parameters are in the manual. Usually in this case they install a new sensor; if that doesn’t work, pay attention to a failure in the control board.

Code F32 is also associated with a temperature sensor, only external, remote, if it is installed in the system. No matter what, the boiler works actively to heat. The reasons are a malfunction in the electrical circuit, a breakdown on the board or the sensor itself.It should be noted that the error will be removed automatically and unlocking will not be necessary after the problem is resolved.

Other boiler faults

In addition to code settings, problems that are not recorded on the display may also arise.

If you smell gas, you need to shut off the burners not only on the Baltgaz boiler, but also on the gas stove and close the shut-off valves on the gas pipelines. After that call 04

The boiler does not turn on at all.

Possible reasons:

1. No power supply. Check that the line is not de-energized and that current is being supplied. No - contact your electricity supplier to determine the reasons and timing of the outage.
2. Also, the fuse on the board could have blown, in which case they simply install a new one.
3. If the reason is that water has gotten on the board, try leaving it to dry naturally for 48 hours until the moisture has completely evaporated.
4. The boiler does not start even if there is a failure on the control board. Try restarting or replacing this item

If the actions do not bring any positive results, there is only one way out - contact the service center.

If you are unable to light the boiler, first of all pay attention to whether you forgot to open the gas supply valve located on the pipeline leading to the boiler

The burner makes strange noises, like popping noises:

• Insufficient air supply occurs when the duct is clogged, improperly installed, or due to other reasons.
• The spark jumps past the burner.
• The burner is clogged.

There is no hot water or its pressure is insufficient. Check the filter, heat exchanger and flow restrictor for blockages.

The device does not heat the room, but operates in DHW mode.The problem may be related to jumpers, a malfunction of the thermostat and temperature sensor, or simply to incorrectly set temperature parameters.

The coolant inlet temperature is too low. Check the set temperature and temperature sensor.

The heating system pressure is too low. The system should be inspected for possible leaks, the pressure gauge checked for correct operation, cleaned/replaced safety valve.

Error code archive

You can look at the archive of errors and blockages on the boiler.

Error codes appear on the display of the Baltgaz gas boiler. Pay special attention to the K1 button, through which the blocking that occurs after some errors will be reset, and to other buttons with the letter “K”, which will not only control the hot water supply and heating, but also navigate through the settings, for example, access to the error archive

Unfortunately, the error archive is not provided for all models of gas boilers.

To access the archive, proceed as follows:

1. Plug in the gas boiler.
2. Press the “reset” button (K1). Hold it down for 10 seconds to activate some boiler functions.
3. Using buttons K5 and K6 you need to get into the H1 archive.
4. When In appears on the display, press K1.
5. To select the item you need in the archive, navigate through the menu using K5.
6. After selecting the desired parameter, you must press K3 (or K4).

To exit the archive, you need to either press K2 or wait 2 minutes for automatic exit in inactivity.

The error archive is needed to diagnose a boiler “disease” by service department specialists or if you are not at home at the time the code appears and no one else has recorded it.

Videos and useful conclusions on the topic

Brief overview of the BaltGaz-Neva gas boiler, inspection, possible malfunctions and maintenance:

Thus, repairing or diagnosing a Baltgaz gas boiler will not bring much trouble to the owners. Most common faults will be indicated almost instantly by the appearance of an alphanumeric code on the display. However, many of them can be easily eliminated using automatic functions, which can be launched using the manual for the device.

Do you have a Baltgas boiler installed at home? Have you encountered any error codes and how did you resolve them? Share your experience in the comments and ask questions about the topic of the article.