General Climate air conditioner errors: decoding codes and ways to deal with malfunctions

Air conditioners brands General Climate, or GC, do not cause problems to their owners for a fairly long period after purchase.But still, like any equipment, they are subject to wear and malfunction. Depending on the model, air conditioner errors General Climate displayed on the remote control screen or displayed through various combinations of light indications on the built-in display of the indoor unit.

After reading the article we have proposed, owners of climate control equipment of this brand will know what the appearance of certain symbols on the display means, and will also learn to understand the numerous combinations of indicator signals on the internal unit of the product.

The information collected and presented by us will help equipment owners understand how to eliminate errors and teach them what to do correctly in the event of one or another malfunction.

Self-diagnosis system of modern air conditioners

New generation household appliances are usually equipped with a self-diagnosis system designed to detect malfunctions and errors in operation when they first appear. The self-diagnosis system is a unified network of sensors that monitor the condition of a particular working unit of the unit.

When the air conditioner is turned on, the sensors automatically start working and continue to perform their functions in continuous mode until the device is disconnected from the power supply. Sometimes, in order to eliminate malfunctions and errors, the owner of the air conditioner only needs to perform simple actions himself, but sometimes it is necessary to invite specialists from an authorized service center General Climate.

Let's consider possible errors and their codes in various models of air conditioners and split-GC systems, the causes of their occurrence and methods of elimination. We will try to figure out in which cases manual actions are appropriate, and in which cases an experienced craftsman should be invited.

Air conditioner GC
GC air conditioners are equipped with a modern self-diagnosis system, which sends signals in the event of failures and operating errors to the control module

When the operating parameters of the node on which the sensor is installed change, an error signal is immediately sent to the control module, which is displayed on the device display. If necessary, the control module also blocks the equipment to avoid incorrect operation of the air conditioner and its final breakdown.

Fault codes for various models air conditioners General Climate may differ from each other. Let's try to look at the codes of each model in detail.

STANDART series error codes

In different models of STANDART split systems, error designations may differ, so before troubleshooting the problem, you need to clarify in the instructions the exact name of the split system model and its internal and external units. Only after this can you begin to decipher the error code.

General Climate conditioner packaging
The exact model name of the GC air conditioner or split system can be found in the instruction manual included with the equipment upon purchase

We also define the notation:

  • start indicator - Operation;
  • timer - Timer;
  • defrosting indicator - Defrost;
  • automatic mode - Auto.

When deciphering the error code, it is very important not to confuse the lit, blinking and extinguished indicators; the accuracy of identifying the problem depends on this.

Typical violations for STANDART 07-18 R22, R410A

In models of split systems STANDART 07-18 R22, R410A, error signals are given using various combinations of light indications.

Operation flashes quickly, Timer is off - the fan has stopped for more than 1 minute.

Operation flashes quickly, Timer is on - the pipe temperature sensor is broken.

Operation is not enabled, Timer flashes quickly - high voltage is applied to the compressor 4 times.

GC air conditioner indoor unit
Air conditioner error codes are displayed on the built-in display of the indoor unit using combinations of LED indicator signals

Operation is on, Timer is flashing quickly - EEPROM error.

Operation flashes quickly, Timer flashes quickly - the compressor does not turn on or there is a problem with the electronic board.

Typical problems STANDART 07 -18 and 24

Operation flashes slowly, Timer is off, Defrost is off - the split system is in standby mode.

Operation is on, Timer is off, Defrost is off - normal operation split systems.

Operation flashes quickly, Timer is turned off, Defrost flashes quickly - the overcurrent protection has tripped 4 times in a row.

Operation is off, Timer is flashing quickly, Defrost is flashing quickly - the fan motor does not start for more than 1 minute.

Operation flashes quickly, Timer flashes quickly, Defrost flashes quickly - the compressor does not turn on or there is a problem with the electronic board.

Operation is turned off, Timer is not lit, Defrost is blinking quickly - there is a problem with the pipe sensor.

General Climate air conditioner external unit
When an error code appears on the display, it is very important to correctly decipher the combination of light signals given by the indicators

Operation is turned off, Timer is blinking quickly, Defrost is not lit - there is a problem with the air sensor.

Operation is on, Timer is blinking quickly, Defrost is off - EEPROM error.

Common violations STANDART 24

Operation flashes slowly, Timer is off, Defrost is off, Auto is off - the split system is in standby mode.

Operation is on, Timer is off, Defrost is off, Auto is off - normal operation of the split system.

Operation flashes quickly, Timer flashes quickly, Defrost flashes quickly, Auto flashes quickly - the overcurrent protection has tripped 4 times in a row.

Operation is turned off, Timer is blinking quickly, Defrost is not lit, Auto is not lit - problems with the air sensor.

Split system GC
Different models of air conditioners and GC split systems provide different coding for failures and errors during operation of the equipment

Operation flashes quickly, Timer is off, Defrost is off, Auto is off - problems with the pipe sensor in the indoor unit.

Operation is turned off, Timer is turned off, Defrost is flashing quickly, Auto is not lit - problems with the pipe sensor of the external unit.

Operation does not light up, Timer does not light up, Defrost flashes quickly, Auto flashes quickly - protection of the external unit.

Operation is off, Timer is off, Defrost is off, Auto is flashing quickly - (for systems with communication) communication failure between the external and internal units of the system.

Operation is off, Timer is off, Defrost is off, Auto is blinking quickly - (for systems without communication) EEPROM error.

Breakdowns STANDART 30-36 (indoor unit)

Operation flashes slowly, Timer is off, Defrost is off, Auto is off - the split system is in standby mode.

Operation is on, Timer is off, Defrost is off, Auto is off - normal operation of the split system.

Operation flashes quickly, Timer flashes quickly, Defrost flashes quickly, Auto is turned off - the overcurrent protection has tripped 4 times in a row.

Operation is off, Timer is blinking quickly, Defrost is off, Auto is off - problems with the air sensor.

Air conditioner indicators
Combinations of signals from light indicators built into the internal unit of an air conditioner or split system indicate an error in a particular unit of the device

Operation flashes quickly, Timer does not light up, Defrost does not light up, Auto is off - problems with the pipe sensor in the indoor unit.

Operation does not light up, Timer does not light up, Defrost flashes quickly, Auto is turned off - problems with the pipe sensor of the external unit.

Operation flashes quickly, Timer flashes quickly, Defrost is off, Auto is off - EEPROM error.

Operation is off, Timer is off, Defrost is flashing quickly, Auto is flashing quickly - there is a failure in the external unit of the system.

Operation is not lit, Timer is not lit, Defrost is turned off, Auto is flashing quickly - there is a failure of communication between the external and internal units of the split system.

Malfunctions STANDART 30-36 (external unit)

On the General Climate STANDART 30-36 external unit, fault signals are sent using a certain number of blinks of the light diode on the electronic board.

5—no connection between blocks.

4 - problems with phases (misalignment, absence, incorrect rotation).

3 - increase in pressure in the system.

2 - problems with the pipe sensor.

1 - failure in the internal unit.

FLAGMAN and CYBORG series error codes

In GC FLAGMAN and CYBORG split systems, in addition to indicator light signals, errors in operation are reported by alphanumeric characters on the display.

Air conditioner remote control
In some models of air conditioners and split systems GC, alphanumeric error codes are displayed on the display of the system control panel

When deciphering the error code of these General Climate models, you should not forget to pay attention to the remote control display.

Common failures FLAGMAN 07-18, CYBORG

E1, Operation blinks 1 time, Timer is turned off - EEPROM error.

E2, Operation blinks 2 times, Timer is turned off - there is a problem with the electronic board of the indoor unit.

EC, Operation blinks 2 times, Timer is on - freon leak, while the pipe sensor does not show any changes.

E3, Operation blinks 3 times, Timer is off - the fan motor in the indoor unit does not start for more than 1 minute.

E5, Operation blinks 5 times, Timer is off - problems with the air temperature sensor of the indoor unit.

E6, Operation blinks 6 times, Timer is off - problems with the pipe sensor of the indoor unit.

Inherent shortcomings of FLAGMAN 24-28

GC FLAGMAN 24-28 air conditioner error codes are similar to FLAGMAN 07-18 codes, but one more position has been added to them.

E9, Operation blinks 9 times, Timer is turned off - communication failure between the external and internal units.

Common breakdowns of FLAGMAN 30-36

For models of split systems GC FLAGMAN 30-36, 2 more positions have been added to the errors listed above.

E7, Operation blinks 7 times, Timer is turned off - problems with the pipe sensor of the external unit

E8, Operation blinks 8 times, Timer is turned off - problems with phases (misalignment, absence, incorrect rotation).

Error codes for ASTRA 07-36 models

In split systems GC ASTRA 07-36, errors in operation are signaled by the appearance of alphanumeric codes on the display.

F0 - freon leakage or high current supply to the compressor several times in a row.

F1 - problems with the air sensor in the indoor unit.

F2 - problems with the pipe sensor in the indoor unit.

F3 - failure of the air sensor of the outdoor unit.

F4 - problems with the pipe sensor of the outdoor unit.

F5 - malfunction of the sensor on the compressor discharge line.

C5 - absence of blue jumper-plug on the electronic board of the indoor unit.

H3 - overload protection triggered compressor.

H6 - the indoor unit fan motor does not start for more than 1 minute.

E1 - high pressure sensor activated.

E2 - the frost sensor has tripped.

E3 - low pressure sensor activated.

E4 - protection against temperature rise along the discharge line.

E5 - high voltage supply to the compressor.

E6 - communication failure between external and internal units.

E8 - compressor overload protection has tripped.

U8 - problems with the control board.

Error resolution methods

Despite the different error codes in different models of General Climate air conditioners, essentially all the failures and breakdowns in them are of the same type.

Let's consider what the owner of the equipment should do if one or another error occurs:

  1. Fan stop. If the fan fails to start for more than 1 minute, you should check the connection of the fan motor, as well as its serviceability. If a part breaks, it must be replaced. The air conditioner fan may also malfunction if there are problems with other components. For such diagnostics, it is recommended to invite an experienced technician from a specialized service.
  2. Problems with temperature sensors. If the self-diagnosis system gives an error for any sensor, it is necessary to check the condition of the part, its integrity and correct connection. For such a check, the owner of the air conditioner will need a multimeter. If the sensor fails, it needs to be replaced.
  3. EEPROM failure. Sometimes you can get rid of the EEPROM error by simply rebooting the air conditioner. To do this, turn off the power to the device for a few minutes, then turn it on again. If the reboot does not help, the reason is a problem with the electronic board. It is also recommended to have a certified repairman perform these repairs.
  4. Compressor does not start. Typically, compressor problems begin after its filter becomes clogged with dust and debris. The cause of part failure may be overheating, damage to the winding or cable. The owner of the equipment can clean the filter of the device himself, but for more complex manipulations an experienced mechanic will be needed.
  5. Repeated application of high voltage. If this error occurs, you should first disconnect the air conditioner from the power supply. The error will automatically clear after adjusting the power supply to the device.
  6. Communication failure between system blocks. Lack of communication leads to blocking of the split system. The owner of the air conditioner can independently check the connection of the inter-unit cable and its integrity. If everything is in order with the cable, then the problem is in the electronic boards of the units, and you need to contact a specialist.

It should be noted that failures and malfunctions in the operation of air conditioners will occur much less frequently with regular preventive inspection of household appliances.

Regular and timely cleaning of equipment and replacement of worn parts will ensure uninterrupted operation of air conditioners and split systems for a sufficiently long period.

Inspection of the condition of the air conditioner
Experienced technicians from authorized service centers will quickly and efficiently fix a faulty air conditioner or split system.

To restore the functionality of GC air conditioners and carry out preventive maintenance, mechanics who repair climate control equipment advise seeking help from service centers accredited by the manufacturer, staffed by specialists with the appropriate permits.

Conclusions and useful video on the topic

Timely disassembly and cleaning of the air conditioner will help avoid errors in operation:

An example of the signal from the air conditioner indicator lights when an error occurs:

This video clearly shows how to disassemble the General Climate air conditioner fan motor with your own hands:

If error signals appear, the owner of a General Climate air conditioner should not delay eliminating them. Repairing household appliances yourself requires certain skills and specific tools. If the owner of the unit has both, he may well try to fix the breakdown himself.

Otherwise, interfering with the complex mechanism of an air conditioner or split system is fraught with more serious problems. An inexperienced equipment owner is recommended to invite an air conditioner repair mechanic from an authorized service center without trying to repair the device with his own hands.

Would you like to tell us how you independently determined the cause of the air conditioner malfunction? Or would you like to share your own experience in performing simple repair work? Please write comments in the form below, post photos related to the topic of the article, and ask questions.

Visitor comments
  1. AKHMET

    Good evening, I have a subtle problem: the general 3-phase air conditioner gives error E7 after 5 minutes of operation, I checked all the sensors, they still work, I changed them to new freons, the tubes are normal, too, there are sharp bends, no constipation, no, I changed the board, still the error, the same fans are working, the radiators are clean, I don’t understand the reason please help. THANK YOU

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